IT expert questions etisalat explanation on BlackBerry fault

A number of BlackBerry users have complained that etisalat is citing a “wiping” or formatting of the phone as a solution, which leads to complete data loss.

Dubai: Etisalat’s explanation for problems experienced by Blackberry subscribers in the UAE after a “performance enhancing” patch was downloaded is “far from the reality of the situation,” said the IT expert who first discovered the glitch.

A patch issued by the telecoms company for BlackBerry users last week caused many subscribers to experience severe battery drainage and heating of their devices.

Doha-based computer programmer Nigel Gourlay, had claimed the draining was caused by hidden software in the patch that intercepted the user’s communication.

IT expert questions etisalat explanation on BlackBerry fault IT expert questions etisalat explanation on BlackBerry fault Reviewed by UAE on 8:06 PM Rating: 5

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